Limited services: Payment services and phone support 

We’re currently upgrading your billing experience. Some features, including payment services, online accounts and phone lines will be limited. Learn more here.

To make a payment, call us on 13 44 99 or visit Australia Post Billpay. To report a fault or emergency, please call 13 44 99, 24/7.  

For family or domestic violence support, please call 13 44 99.  

Thank you for your patience.  

Romsey recycled water plant upgrade

Macedon Ranges' water future

We're working to identify the best long-term solutions to protect and manage water for the Macedon Ranges community and environment. As part of this, we want to understand community views and aspirations for water management in the region, including using recycled water.

Water with greenery