Romsey water treatment change from 9 November

You may notice a temporary chlorine taste or smell in your drinking water for up to three weeks. Your water remains safe to drink and meets Australian Drinking Water Guidelines. Learn more.

Important customer update

We're improving how we manage billing issues and potential privacy incidents, including actions we're taking as part of our enforceable undertaking. Learn more.

During the Victorian State election caretaker period (3-28 November 2026), we'll only publish web content and updates that are in line with the caretaker conventions.

Romsey recycled water plant upgrade