The Pricing Handbook 2026-27 outlines Greater Western Water’s pricing for principal and miscellaneous services, helping customers find accurate costs based on their location. It’s split into two sections to reflect the former City West Water and Western Water service areas.
Water usage fee (for customers receiving both water and sewerage services):
Step 1: first 440 litres of water used per day
$3.8954 per kilolitre
Step 2: water usage above 440 litres of water used per day
$4.4267 per kilolitre
Water usage fee (for customers receiving only water services):
Step 1: first 440 litres of water used per day
$3.4078 per kilolitre
Step 2: water usage above 440 litres of water used per day
$3.9599 per kilolitre
Fee
Price
Sewerage network fee
$325.98 per property per annum
Charge
Price
Recycled water network fee
$46.12 per property per annum
Recycled water usage fee
$2.6840 per kilolitre
*Recycled water prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter.
Charge
Price
Private fire service connection fee
$136.46 per connection per annum
Charge
Price per year
Melbourne Water waterways and drainage charge
$130.56 per annum
Parks charge
The greater of either the:
Minimum fee – $92.26; or
Rate based fee – calculated as $0.005390 per NAV^ per year
^The Parks charge for each property in 2026-27 will be greater of the minimum fee of $92.26 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.5390 cents per dollar of NAV per year.
Prices and charges for the western region (area previously known as Western Water)
Step 2: water usage above 440 litres of water used per day
$3.6217 per kilolitre
*Some customers will attract a larger service fee based on the size of their meter.
Fee
Price
Sewerage network fee
$536.76 per property per annum
Charge
Price
20 mm service fee (the most common service)**
$116.16 per property per annum
Recycled water usage fee
$2.2829 per kilolitre
* Recycled water prices are only applied to properties receiving recycled water through a separate purple coloured recycled water meter.
**Some customers will attract a larger service fee based on the size of their meter.
Residential tenants in the area previously known as Western Water receive an efficiency rebate. This rebate will be spread across the four bills issued in the 2026-27 financial year. A credit up to the full bill total will apply for any bills less than the rebate amount.
Rebate type
Amount per year
Water efficiency rebate
$15.09
Charge
Price per year
Melbourne Water waterways and drainage charge
Properties inside the Urban Growth Boundary $130.56 per annum
Properties outside the Urban Growth Boundary $71.64 per annum
Parks charge
The greater of either the:
Minimum fee – $92.26; or
Rate based fee – calculated as $0.005390 per NAV^ per year
^The Parks charge for each property in 2026-27 will be greater of the minimum fee of $92.26 and a fee based on the property’s ‘net annual value’ or ‘NAV’, calculated at 0.5390 cents per dollar of NAV per year.
Our regions
We are working towards having a single set of prices and charges for all GWW customers. In the meantime, we will maintain distinct central and western pricing zones. Use the map below or the list of suburbs to help you determine which region your property is located.