Manage your account online, when and where it suits you. Choose an option below and we'll direct you to the service you need.
You can find your account number at the top of your bill.
We are here to help.
You can complete lots of common tasks on our website, when and where it suits you.
To connect with a member of our customer service team, please submit this form and we'll get back to you as soon as possible.
If you’ve got an urgent issue with your water or pipes, please call 13 44 99. Our faults and emergency teams are available 24 hours a day, seven days a week.