Manage your account online, when and where it suits you. Choose an option below and we'll direct you to the service you need.
You can find your account number at the top of your bill.
If you’re a customer with additional needs, we can give you priority notice when your water supply is interrupted.
We can offer you additional support if:
We’ll contact you directly:
You may also be able to get a free water allowance.
Generally, your health service provider will tell us about your situation. Your health service provider could be your doctor, nurse or hospital social worker.
If you’re not sure whether your health service provider has registered your household for priority support, contact us:
You can also write to:
The Privacy Officer
Greater Western Water
Locked Bag 350
Sunshine VIC 3020