Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents. Learn more.

As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.

Annual reports

Read about our annual performance and achievements.

Annual Report 2024-25

Our Annual Report 2024-25 describes our operational and financial performance over the financial year.

It highlights:

  • major initiatives and achievements
  • the services we delivered to customers
  • the structure and governance of our organisation
  • the progress we have made towards our strategic outcomes for customers, community and Country.
GWW Annual Report 2024-25 (PDF 2.64 MB)
GWW Consultancy Expenditure 2024-25 (PDF 189.59 KB)


Previous annual reports

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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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