The services we provide are part of everyday life - at home, at work and in the public spaces we all enjoy. From local upgrades to future planning, we want the communities we serve to have a real say in the decisions that shape these services.
Our Engagement Framework (2026-2030)
Our Engagement Framework (2026-2030) guides how we design and deliver engagement. It outlines what engagement means to us, who we connect with and how we do it.
Our approach involves working with people who benefit from, or are impacted by, our projects, programs or services, to help us make better decisions.
Central to our engagement approach are six guiding principles:
Authentic
Integrity
Connection
Inclusive
Understanding
Respect
Our framework will help us ensure every interaction reflects our commitment to authentic, meaningful engagement.
