My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Greater Western Water offers a free community education program to adult learning centres, migrant centres and community groups in our service area.
How the program works
Led by our experienced educators, our 60-minute presentations provide essential information about:
the benefits of tap water and why it is safe to drink
how to read a water bill
how to check for leaks
how to save water.
Presentations can be done online or face-to-face. Participants can ask questions and learn at their own pace.
How to book
Complete our online form to book our free community program or email education@gww.com.au to discuss how the program could be tailored for your community.
Our grants and sponsorship program – Thriving Communities – provides funds to support local projects, events and activities that bring people together and help make our region a great place to live.