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You can find your account number at the top of your bill.
Our strategies, plans and reports outline our vision and purpose, and explain how we will fulfill our obligations to our customers and community.
2030 Strategy
Community Engagement Framework
Corporate Plan 2023–28
Drought Preparedness Plan
Gender Equality Action Plan
Reconciliation Action Plan
Annual reports
Customer outcomes performance reports
Melbourne's Water Outlook 2023
Drinking Water Quality Report