Manage your account online, when and where it suits you. Choose an option below and we'll direct you to the service you need.
You can find your account number at the top of your bill.
Our policies and our charters explain our commitments and responsibilities to our customers, community and people.
Business Customer Charter
Residential Customer Charter
Trade Waste Acceptance Criteria
Trade Waste Customer Charter
Child Safe Standards Policy
Complaints Resolution Policy
Drinking Water Quality Policy
Family Violence Policy
Gifts, Benefits and Hospitality Policy
Health, Safety and Wellbeing Policy
Public Interest Disclosure Procedure
Safe, Inclusive and Respectful Workplace Policy
Sewage Quality Policy
Statement of obligations