Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents. Learn more.

As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.

Our policies and charters

Our policies and our charters explain our commitments and responsibilities to our customers, community and people.

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Learn about our 2030 Strategy

Our 2030 Strategy addresses the needs of our customers and community, while caring for Country. It captures who we are, our vision and purpose.
Read our 2030 strategy
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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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