Victorian State election caretaker period

As the Victorian State election will be held on Saturday 28 November 2026, the Victorian Government has assumed a caretaker role from 6 pm on Tuesday 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the caretaker conventions.

Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents. Learn more.

As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.

Trade Waste Acceptance Criteria

Our Trade Waste Acceptance Criteria outline the limits, quality and other characteristics of trade waste that we will accept.

The Trade Waste Acceptance Criteria should be read in conjunction with our Trade Waste Customer Charter.

NOTE: This document is split into 2 sections:

Appendix A details the Acceptance Criteria for customers discharging to the Western Treatment Plant or Altona Treatment Plant sewer networks (former City West Water).

Appendix B details the Acceptance Criteria for customers discharging to the Bacchus Marsh, Sunbury, Romsey, Melton, Riddell’s Creek, Gisborne or Woodend Recycled Water Plant networks (former Western Water).

Trade Waste Acceptance Criteria (PDF 667.58 KB)
the australian aboriginal flag the torres strait islander flag

Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

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