We're improving how we manage billing issues and potential privacy incidents, including actions we're taking as part of our enforceable undertaking. Learn more.
During the Victorian State election caretaker period (3-28 November 2026), we'll only publish web content and updates that are in line with the caretaker conventions.
Recycled water plays an important role in our community. It supports farmers and local businesses, keeps parks and open spaces green, and provides a reliable supply during dry periods.
Every year, we supply 8.5 billion litres of recycled water to our customers - enough to fill around 3,400 Olympic swimming pools.
By safely treating and reusing water, we’re helping protect our environment and making the most of this valuable resource.
Find out more about how to connect, use and manage recycled water.