Paying your bill

Choose how to pay your bill

You can pay any amount, at any time

If you can't pay your bill in full, you can pay a smaller amount, any time, without a formal payment plan.

Phasing out cheques

We've started phasing out cheque payments. To help prepare for the Australian Government's decision to phase out cheques in the next few years, we're encouraging customers to use more secure forms of payment. These include online, BPAY and direct debit. This helps to keep your personal and financial information safe. Please see your bill for all payment options.

Potential customer privacy incidents

As part of the upgrades to our billing system, some customer details were migrated incorrectly. This has resulted in some bills being sent to outdated or secondary postal or email addresses. Learn more.