Important customer update

Billing updates and customer privacy

We’re here to help with billing issues and potential privacy incidents. Learn more.

As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.

Sewage Quality Policy

Greater Wester Water (GWW) is committed to achieving sustainable sewage quality outcomes.

GWW will collect, transfer and treat its customers’ wastewater to meet the following five objectives: 

  1. safety of people (both sewer workers and the community)
  2. protection of assets
  3. protection of treatment plant processes
  4. facilitation of regulatory and licence compliance, including protection of receiving environments
  5. facilitation of recycling of wastewater and reuse of biosolids.

The policy outlines our commitment, strategy/implementation and roles and responsibilities.

Sewage Quality Policy (PDF 109.07 KB)
the australian aboriginal flag the torres strait islander flag

Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate, the peoples of the Kulin Nation. We pay our deepest respects to their Elders past and present who continue to forge the way ahead for their emerging leaders.

ABN 70 066 902 467 Greater Western Water

Back to top