My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
View our Notice of Intent to Declare serviced properties.
Pursuant to section 144 of the Water Act 1989 (Vic), Greater Western Water intends to declare the following land as serviced property for the services listed below.
This land will become serviced property on the date that Greater Western Water issues an ‘acceptance of works’ for the reticulation services.
