We're improving how we manage billing issues and potential privacy incidents, including actions we're taking as part of our enforceable undertaking. Learn more.
During the Victorian State election caretaker period (3-28 November 2026), we'll only publish web content and updates that are in line with the caretaker conventions.
The people, skills and stories behind the essential services you rely on.
Meet the people behind your water services
From field crews and treatment plant operators to engineers, scientists and customer service teams, our people work every day to keep water flowing and communities thriving. Discover the stories, skills and experience behind the essential services that support customers, communities and Country.