My GWW and credit card payments will be offline from 8pm Saturday 10 October to 1pm Sunday 11 October 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Disclaimer: Greater Western Water does not endorse or recommend the service providers included in this list, and we make no guarantees or warranties as to their performance, commercial practices or financial status.
The service providers included may be able to carry out the works or services indicated, but you must select a provider to complete your works or services based on your own investigations.
