Some customer bills have been delayed by technical issues. You will have four months to pay any late bill. You don’t need to do anything. Find out more.
Some customers may notice a slight change in the taste and odour of their drinking water during the changeover. This is nothing to be concerned about. The change in taste and odour is caused by different water treatment processes used across our network to meet required drinking water quality standards.
Stay informed about future supply changes
We email customers to let you know when we’re changing water supply systems. To stay informed, check that your contact details with us are up to date.
