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Don't rely on the mains water supply in a bushfire.
Be prepared. Stay informed. Leave early.
Before bushfire season starts, we make sure our network and water supply is prepared in high-risk areas, and we do all we can to minimise the risk of water outages.
However, we can't guarantee water supply, water pressure or water quality during a bushfire.
Damage to our equipment and network from fire and heat can cut the water supply to your home.
Extreme demand for water from firefighters and residents can cause water pressure issues. Your pressure may be very low and unreliable.
Several factors can impact the quality of your water. We may issue Boil Water or Do Not Drink notices during or after a bushfire.
Leaving early, before a fire starts, is the safest option to protect yourself and your family.
Make sure you've got enough drinking water in your emergency kit for all household members and pets.
Ensure you have other water sources in the event of an emergency. These should be:
Visit the CFA website for more information about how to be prepared in the event of a bushfire.
If there are issues with your water supply during or after a bushfire, we'll let you know via SMS, social media and on our website.
You can register your mobile number with us on our contact us page or by calling us on 13 44 99.
You can also keep informed of any critical water supply notices by visiting the VicEmergency website.
Remember to always look at more than one source of information for emergency warnings and updates during a bushfire.
If there’s a fire, it’s essential for firefighters to be able to easily locate and access the nearest fire hydrant.
You can help by finding a hydrant near your property and making sure: