Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
You are applying for a trade agreement.
All applications must include details of:
You will be asked to upload:
All applicants are expected to provide a trade waste treatment plan prior to the discharge of trade waste into our sewerage network.
When we prepare or renew a trade waste agreement or consent, you will be charged a one-off application processing fee, based on the complexity and risk of your site.
Read more on our Business (non-residential) prices and charges page.
You are applying for a trade waste consent.
If you are a new customer, you will be asked to upload a site layout plan at the completion of this form.