Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
You are applying for a trade agreement.
All applications must include details of:
You will be asked to upload:
All applicants are expected to provide a trade waste treatment plan prior to the discharge of trade waste into our sewerage network.
When we prepare or renew a trade waste agreement or consent, you will be charged a one-off application processing fee, based on the complexity and risk of your site.
Read more on our Business (non-residential) prices and charges page.
You are applying for a trade waste consent.
If you are a new customer, you will be asked to upload a site layout plan at the completion of this form.