As the Victorian State election will be held on Saturday 28 November 2026, the Victorian Government has assumed a caretaker role from 6 pm on Tuesday 3 November 2026. During the caretaker period, content will only be added to this website in accordance with the caretaker conventions.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
This program aims to improve the health and wellbeing of community members experiencing homelessness and poverty by providing showers and hygiene products. It also provides an entry-point for the community to access housing and legal support, medical advice, social inclusion activities and hot meals.