Manage your account online, when and where it suits you. Choose an option below and we'll direct you to the service you need.
You can find your account number at the top of your bill.
3 March 2023
We are working with the EPA to investigate the environmental impacts after water got into Deep Creek from an irrigation dam at Romsey Recycled Water Plant.
We’re also seeking an independent ecological risk assessment.
Our preliminary testing indicates that the water is consistent with the quality of stormwater. This water collected in the dam during last year’s heavy rainfall events.
Independent sampling and testing is underway. We will publish these results as soon as they are available.
We are working with all affected stakeholders to provide regular updates.
We’ll continue to provide updates about this incident on this page. To keep updated on results of the independent testing, visit the Romsey water quality web page.
If you have any further questions, please don’t hesitate to contact us.