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Billing updates and customer privacy
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Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Gisborne Recycled Water Plant upgrade reaches key milestone
21 January 2025
Greater Western Water (GWW) has reached a major milestone on its $55 million upgrade of the Gisborne Recycled Water Plant, with construction complete and testing underway ahead of the facility coming into service later this year.
The upgrade will more than double the plant’s capacity to treat wastewater from Gisborne, New Gisborne, Macedon and Mount Macedon, where the combined population is expected to grow by 38% by 2035.
GWWs General Manager, Growth and Infrastructure, Ian Burton, said the upgrade is essential to meet the needs of the growing area.
"We're investing in the Gisborne Recycled Water Plant now so we can continue to provide essential services to our community now and for generations to come," he said.
"The upgrade uses energy-efficient technology that will reduce energy usage by 40% when operating at the same capacity as the old plant, while also reducing plant noise and odour for nearby residents."
The plant produces Class B recycled water for local farmers and recreational grounds, providing a sustainable water source all-year-round, reducing reliance on precious drinking water.
This upgrade, delivered in partnership with Service Stream, is part of GWW's infrastructure delivery program to meet growing demand and secure water and wastewater services into the future.
The newly upgraded Gisborne Recycled Water Plant will come into service later this year