My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Greater Western Water joins tree planting program for a cooler, greener west
2 May 2022
Greater Western Water will plant more than 10,000 trees in Melton, Altona and Cocoroc in Wyndham this year as part of an initiative to create cooler, greener spaces for communities in Melbourne’s west to enjoy.
The Victorian Government announced an extra 180,000 trees will be planted across the west of Melbourne through its More Trees for a Cooler, Greener West initiative, adding to over 30,000 trees already planted last year.
The western region currently has the lowest tree canopy cover in Melbourne at 5.5 per cent.
State Government funding for phase 2 will see Greater Western Water, along with six local councils, Melbourne Water, Parks Victoria and Victoria University, plant more than 180,000 trees across several suburbs by the end of the year.
By partnering on projects like this and the Greening the West initiative, we’re increasing tree canopy and habitat for wildlife at our treatment plants in support of cooler, greener spaces and improving the health and liveability, for our community to benefit.
Volunteers and locals are encouraged to get involved in the planting programs. We’ll let you know about community volunteering opportunities soon.