My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Greater Western Water launches community engagement in Macedon Ranges
12 October 2022
Greater Western Water (GWW) is inviting the Macedon Ranges community to share their knowledge and vision for water management as part of a collaborative approach to future-proofing water in the region.
From Wednesday 12 October, locals can complete an online survey or visit a community pop-up event to contribute their views and aspirations.
General Manager Strategy & Partnerships, Kessia Thomson said engaging with the community was an essential step in reviewing how water is protected and managed in the Macedon Ranges.
“With population growth and climate change posing new water management challenges in the region, local input will help us find a productive way forward together,” she said.
“We encourage the community to complete the online survey or come and see us at a pop-up event, ask questions and have their say on what matters to them when it comes to water.”
To complete the online survey or for more information on the community pop-up events, visit Your Say.
