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Billing updates and customer privacy
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Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Trainee Adlin Chand wins at Apprentice Training Awards
25 November 2024
Greater Western Water (GWW) is thrilled to announce Trainee Adlin Chand has taken home the People’s Choice Award at the Apprentice Training Network’s 2024 Apprentice Training Awards.
Adlin was nominated for not one but two awards; the People’s Choice Award and the Trainee of the Year Award.
Following her passion for natural resources, Adlin, a Skillinvest Trainee is currently enrolled in a Certificate III in Water Industry Operations and completing her traineeship with GWW. Through GWW’s Training Academy and her role in the Water Operations team, Adlin is gaining hands-on experience while working towards her qualification and career within the water industry.
GWW’s General Manager for Operations and Delivery Solutions Jodie Hallam said both the nominations and the win demonstrated Adlin’s outstanding work and passion for the water industry.
“This is a fantastic achievement for Adlin, who has already proven herself as a valuable member of the Greater Western Water team.
“Not only is Adlin tackling real-world challenges in the water industry through her traineeship, she’s also inspiring other young women to pursue their goals and thrive in usually male-dominated fields,” she said.
Adlin Chand said winning the People’s Choice Award felt very special.
“I’ll always feel like a winner thanks to my team. I am who I am today because they have never stopped teaching, supporting and believing in me.
“I also want to thank everyone who has voted for me for this award,” she said.
GWW established its Training Academy to meet the current and future needs of our growing region. Collaborating with registered training organisations and partners like Skillinvest, the Training Academy coordinates the GWW trainee program and essential training courses for employees and others within the water industry, with a focus on optimising safety and operational excellence.