We're improving how we manage billing issues and potential privacy incidents, including actions we're taking as part of our enforceable undertaking. Learn more.
During the Victorian State election caretaker period (3-28 November 2026), we'll only publish web content and updates that are in line with the caretaker conventions.
As the weather gets warmer, we’re focusing on how we can make every drop count and reduce our water use to 150 litres per person, per day. Read about the independent review findings and our response, as well as our Customer Outcomes Report. We’re also preparing for bushfire season and celebrating the successful recipients of our Thriving Communities grants and sponsorships program.
