Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
It was a strong playing field at this years’ 2021 AIPM Project Management Achievement Awards (PMAAs) but we are elated to win for our M205 Carlton Water Main
In October this year, we applied to the Essential Services Commission (ESC) for a 12-month extension to our existing price determinations.
Melbourne’s water storage levels are the highest they’ve been for 20 years and they’re forecast to remain secure for the next 12 months with help from the Vi
Over the next two weeks, we’ll be carrying out ‘smoking’ on the sewer network in Woodend as part of our ongoing maintenance and investment program.
If you are returning to a property that has been vacant for some time, we recommend that the internal plumbing is checked by a licensed plumber and pipes are
In 2020-21, we delivered more than 110 billion litres of drinking water to around 585,000 properties across our service area – and this water met Victoria’s
With the release of the first Corporate Plan and the final annual reports of Western Water and City West Water, Greater Western Water is acknowledging the va
Over the next four weeks, we'll be carrying out flushing maintenance on the drinking water mains in Hillside.
Greater Western Water is asking the community to share their thoughts on the way we will connect with them and hear their voices.
