Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Our water quality is the product of rigorous monitoring and reporting. This includes checking our treatment plants daily and taking samples from reservoirs, water filtration plants, storage tanks, pump stations and customer taps.
The upgrade of the Gisborne Recycled Water Plant (RWP) to meet the needs of the region’s growing population is one step closer with Greater Western Water (GW
Everyone across Greater Melbourne is being encouraged to have their say on water security in the face of population growth, climate change and reduced rainfall following the release of the draft Greater Melbourne Urban Water and System Strategy: Water for Life.
Pay online with Australia Post Billpay.
Take your bill to a participating Australia Post location and pay with EFTPOS, cash or cheque.
Greater Western Water (GWW) is proud to re-commit to the Chain of Ponds Collaboration for the next three years – a group made up of organisations dedicated t
More than 1000 entries were submitted by children from 21 schools in our service area.
Greater Western Water employees voted for their favourite posters. The winners were announced on 18 October 2022 at a special event in Sunbury.
