Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
In the second part of this three-week series, Greater Western Water will be sharing some recycled water facts that may come to mind the next time you turn on the tap.
We have offered an enforceable undertaking to the Essential Services Commission following the billing system issues that have affected many of our customers since May 2024.
Today’s announcement by the Victorian Government of the Victorian Water Security Plan is welcomed by Victoria’s five major water corporations: Barwon Water, Greater Western Water Melbourne Water, South East Water and Yarra Valley Water.
Celebrating the Wurundjeri people’s deep connection to land and water, an artwork by Woi-Wurrung Wurundjeri and Yorta-Yorta artist Simone Thomson has been installed at our Gisborne Recycled Water Treatment Plant.
From June 1, Greater Western Water will temporarily switch the water supply in several towns.
Major works are underway for the fourth and final stage of expansions to Melbourne's sewer network.
Greater Western Water (GWW) is putting its commitment to reconciliation into action during National Reconciliation Week (27 May - 3 June) by creating opportu
Events are coming to Tarneit, Sunshine, Sunshine West, St Albans, Werribee and Point Cook in June.
What is recycled water, what do we use it for and why does it matter more than ever? In this three-part series, Greater Western Water will be sharing some recycled water facts that may come to mind the next time you turn on the faucet
Field Maintenance Services Manager Richard reflects on leadership, teamwork and marking 20 years in the water industry at GWW.