Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
Celebrating the Wurundjeri people’s deep connection to land and water, an artwork by Woi-Wurrung Wurundjeri and Yorta-Yorta artist Simone Thomson has been installed at our Gisborne Recycled Water Treatment Plant.
Mwajuma arrived in Melbourne from Congo with her three young sons.
We are getting ready to deliver a major project in the CDB that will double the capacity of the sewer and support up to 100,000 new residential dwellings.
We’ve made some updates to improve payment reliability and security.
Just in time for National Trees for Schools Day, we have delivered 3,552 trees to 89 schools as part of the More Trees for a Cooler Greener West program.
“If the bugs are happy, then I am happy” says Josh Mah, a process engineer at our Altona Treatment Plant.
Maree Lang has resigned from her role as Managing Director of Greater Western Water.
We are offering the public a rare opportunity to visit the Altona Treatment Plant, which includes an internationally recognised land art sculpture.
The Essential Services Commission has approved Greater Western Water's updated prices and charges, which take effect from 1 July 2025.
Our Thriving Communities Grants and Sponsorship program is supporting 28 community groups to help make community projects, events and activities happen in 2025/26.
