Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
As at 1 March 2026, Melbourne’s Annual Water Outlook quarterly update shows storage levels are now at 69.6%, down 11.2% (ap
Our 2026 Thriving Communities grants program is now open.
We are proud to take the next step in our reconciliation journey with the launch of our second Innovate Reconciliation Action Plan.
A free, national resource encouraging the greening of urban spaces features a Woody Meadow project site at the West Werribee Recycled Water Plant.
Inspiring women in water to lead with purpose, challenge stereotypes, and create fair opportunities for everyone.
We’ve worked with Victoria’s water corporations to jointly launch the Make Every Drop Count campaign, encouraging all of us to do our part to use water wisely.
We are inviting schools across our service region to take part in the 2026 Trees for Schools program.
Sessions will be held across Tarneit, Manor Lakes, Werribee, Truganina, Taylors Lakes and Point Cook throughout March
Roshi’s grandmother inspired her to become an engineer.
Ten Greater Western Water customer care days will run in February in Melton, Fraser Hill, Thornhill Park, Hillside, Caroline Springs, Bacchus Marsh and Wyndham.