Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Roshi’s grandmother inspired her to become an engineer.
Ten Greater Western Water customer care days will run in February in Melton, Fraser Hill, Thornhill Park, Hillside, Caroline Springs, Bacchus Marsh and Wyndham.
A GWW partnership with not-for-profit Western Chances is helping young people overcome barriers and to thrive in their education and employment journey.
We have updated our engagement guidelines to strengthen how we involve community and stakeholders in decisions about our projects, services and day-to-day work.
Residents in Greater Western Water's service area have more opportunities to ditch bottled water and choose tap water this summer thanks to the installation of five new drinking fountains in 2025.
With the warmer weather in full swing, it’s the perfect time to enjoy the outdoors, but don’t forget that Permanent Water Saving Rules apply across Victoria
Customers will have even greater opportunities to speak to us in-person in 2026, with more than 100 customer care days set to be offered across the service region throughout the year.
Small everyday changes help protect our drinking water, now and for the future.
Cameron FitzGerald will commence as Managing Director on 2 February 2026.
Greater Western Water is sponsoring four community Christmas events through our Thriving Communities program.
