Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
You can claim a concession if you have:
The safety of our customers and employees is absolute. Providing respectful and confidential help for those impacted by family and domestic violence is part of our commitment to our customers. This includes:
Greater Western Water (GWW) has been inaugurated into the Leading Utilities of the World (LUOW), a
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Works have commenced on the Arndell Park stormwater harvesting project in Truganina.
Greater Western Water (GWW), South East Water and Intelligent Water Networks have been recognised for their work in sustainability and innovation at the Australian Water Awards (AWA) Victorian Water Awards 2022.
Planning for vital new water, sewer and power infrastructure to service the Parwan Employment Precinct will be fast-tracked with funding announced this week.
Melbourne's drinking water is world-class. Yet we still drink more bottled water than ever, creating mountains of plastic waste.
The Choose Tap initiative works with our community to make choosing tap water easy, and to promote tap water as the most sustainable drink.
To make it easy to find clean, safe tap water while you are on the go, we’ve partnered with local councils and organisations to install Choose Tap water fountains around Melbourne’s west.
