Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Our annual Customer Outcomes Performance Report published today, shows that in 2022-23, we met or largely met nine of our 11 customer targets.
Greater Western Water (GWW) has proudly launched its first Reconciliation Action Plan (RAP) today, guiding the organisation’s important work to build strong
How do we foster healthy green spaces – and the communities that rely on them – while being mindful of the large amounts of water they consume?
Of all the high tech, scientific equipment used across our network, our most magical technology just might be the smallest.
Greater Western Water (GWW) is reminding customers to help keep their account information safe and be alert for scams.
One thousand native trees are being planted at 27 primary and secondary schools across Melbourne’s west for National Schools Tree Day today.
Greater Western Water (GWW) has kicked off a three-year sponsorship to bring funding
Primary, kindergarten and early learning students across Victoria’s west are in the
Melbourne's drinking water is some of the best in the world. Yet we still drink more bottled water than ever, creating mountains of plastic waste.
Read about how we’ve partnered with groups and organisations who share our commitment to our diverse community, from Victoria University to Melbourne’s other
