Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
Greater Western Water (GWW) has launched a new community grants and sponsorship program
Find out how we're improving our water and wastewater services, supporting our customers and partnering with our diverse communities.
Due to ongoing wet conditions across Romsey and Lancefield, Greater Western Water is preparing to release controlled amounts of recycled water to Deep Creek
Over 76% of Greater Western Water (GWW) people took part in our recent Diversity and Inclusion survey and results show we are on track to achieve our diversity commitments and exceeding in some areas.
An iconic Greater Western Water (GWW) tower is being used to celebrate the movement of water as part of a colourful lighting installation in Tarneit.
Following consultation with the Department of Health, Greater Western Water (GWW) has lifted the Do Not Use Advisory issued on 9 August for customers in Lang
Following consultation with the Department of Health, Greater Western Water (GWW) has advised 33 customers on Langs Road from Epsom Road to Chauvel Street, A
Greater Western Water (GWW) is replacing an existing water main network in Moonee Ponds that is over 100 years old to ensure the community continues to recei
Greater Western Water (GWW) will be renewing the sewer pipe along sections of Elizabeth Street as part of an ongoing sewer rehabilitation program to revitali