Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents affecting some customer accounts. Learn more and get support.
Find out about all the ways you can pay your bill. From direct debit to Australia Post, we've got an option to suit you.
Using the right equipment to water around your house or public space, and knowing when to use it, will help save our precious resource.
You can use a hand-held hose if it is fitted with a leak-free trigger nozzle.
If you use a watering system, it should be fitted with a rain or soil moisture sensor.
You do not need approval to use water if you are:
Greater Western Water (GWW) is for everyone. We commit to providing accessible information and online services, regardless of ability.
Our website aims to meet level AA of the Web Content Accessibility Guidelines (WCAG).
We refer to Greater Western Water as GWW, us, our or we. We refer to anyone who comes onto this site or accesses it in any way as you.
Our site:
We’re happy you’ve visited our site. While you’re here, there are some terms of use (terms) we need you to follow:
Our construction contracts and goods and services contracts are advertised through TenderLink.
Construction contracts are also advertised and managed through Buying for Victoria.
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We look for suppliers with values and principles that align with our own.
Specifically, we look for suppliers who:
