Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Greater Western Water is very pleased to support the release of a new Australian Standard which will provide both manufacturers and consumers clear guidance
We offer a range of options to help, including payment plans, concessions, and grants.
The amount you pay for your water is based on the prices set out in the Greater Western Water determination, released by the ESC in June 2024.
For more information visit our price submission page or the Essential Services Commission website.
