Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
The following legislation applies to water corporations in Victoria:
Over the next 30 years, our region’s population is expected to double. It’s a landscape that’s changing fast and we’re excited to welcome this diverse and growing community into our service area – adding to the almost 1.5 million residential and business customers already here.
Our Gifts, Benefits and Hospital Policy states Greater Western Water’s position on:
This policy applies to all GWW directors, executives, employees, "in house" contractors and consultants and any individuals or groups undertaking activity for or on behalf of GWW.
Under the Freedom of Information Act 1982 (the FOI Act), everyone has the right to ask for access to documents held by Greater Western Water.
You have the right to:
B.Eng (Hons)
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Greater Western Water respectfully acknowledges the Traditional Owners of the lands and waters upon which we work and operate. We pay our deepest respects to the traditional custodians past, present and future. We acknowledge the continued cultural, social and spiritual connections that First Nations peoples have with the lands and waters, and we recognise and value that the Traditional Owner groups have cared for and protected them for thousands of generations.
We have two types of mobile water stations available, a mobile water station and a water furphy. Both have different requirements for use.