Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
The Essential Services Commission (ESC) regulates the prices we charge customers for our services.
Applications are open for the next round of community sponsorship funding that will provide support for events from the heart of Melbourne to the city’s grow
Soon we’ll be conducting an important customer survey to gather information on how water efficient appliances are used at home.
There are no known damages to our assets following this morning’s earthquake, but we’re continuing to inspect our water and sewer infrastructure and systems.
As part of routine maintenance being carried out to our network, Greater Western Water is temporarily changing the water supply in some neighbourhoods in the
Over the next 18 months, Greater Western Water is investing more than $260 million in infrastructure projects that will support safe, reliable and affordable
What does home mean to you? For many of us home is family, a quiet night on the couch or a cosy bed, but for some, home is complicated.
