My GWW and credit card payments will be offline from 8pm Saturday 9 May to 1pm Sunday 10 May 2026 while we complete scheduled updates. During this time, you can still pay your bill using BPAY or Post Billpay. Call 13 44 99 for billing support on Sunday between 9am-5pm, or to report a fault or emergency anytime - 24/7.
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Important customer update
Billing updates and customer privacy
We’re here to help with billing issues and potential privacy incidents. Learn more.
As part of an enforceable undertaking, we’re improving how we manage billing to better support you. Learn more.
Award-winning biochar project helping to build a sustainable future
3 May 2022
Greater Western Water (GWW), South East Water and Intelligent Water Networks have been recognised for their work in sustainability and innovation at the Australian Water Awards (AWA) Victorian Water Awards 2022.
The partners took home the Research & Development Excellence Award for their collaborative work on the Biosolids to Biochar project.
