We’re sharing our customer outcomes performance report for 2024 to 2025, showing how Greater Western Water is tracking against the commitments we made to customers in our price submission.

Celebrating the Wurundjeri people’s deep connection to land and water, an artwork by Woi-Wurrung Wurundjeri and Yorta-Yorta artist Simone Thomson has been installed at our Gisborne Recycled Water Treatment Plant.

In collaboration with the Wadawurrung Traditional Owners Aboriginal Corporation and Wadawurrung Nursery we have planted 1,000 native trees around Eynesbury Dam as part of the Victorian Government’s More Trees for a Cooler, Greener West program.

On behalf of the Board of Greater Western Water, I sincerely apologise for the ongoing frustration caused by problems with our new billing system.

Mwajuma arrived in Melbourne from Congo with her three young sons.

We are getting ready to deliver a major project in the CDB that will double the capacity of the sewer and support up to 100,000 new residential dwellings.

We’ve made some updates to improve payment reliability and security.

Just in time for National Trees for Schools Day, we have delivered 3,552 trees to 89 schools as part of the More Trees for a Cooler Greener West program.

“If the bugs are happy, then I am happy” says Josh Mah, a process engineer at our Altona Treatment Plant.

Maree Lang has resigned from her role as Managing Director of Greater Western Water.